Frequently Asked Questions

Your guide to shopping with confidence at The Closet Inc.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items and intimate apparel are not eligible for return.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated during the checkout process.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I know which size to order?

Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for your body type.